Marco Marcoccia, CKM

Certified Knowledge Manager with 15 years in professional services. I build the systems that help an organization remember what it knows — and use it.At an architecture firm, I built the knowledge function: the intranet, taxonomy, governance, and capture programs behind it. Today I lead the team that runs it. We’ve built AI knowledge agents on that foundation. They work because the structure underneath was already in place.

How I Work

  • I look for the pattern in the clutter.

  • I listen for the question behind the question.

  • I build the first working version, then hand it to the people who’ll run it.

  • I’d rather ship one thing people use every day than a strategy that lives in a deck.

What I Focus On

  • Knowledge architecture and governance

  • Capturing expert knowledge before it walks out the door

  • AI grounded in content people can trust

  • Leading teams that keep knowledge current

Certifications


Education

  • Architectural Technician Diploma Program - George Brown College, 2013

  • Bachelor of Arts - Anthropology - York University, 2011


Speaking & Appearances


Podcasts & Webinars


Interests

  • Watches — I collect mechanical watches and like knowing how they work. My favourite is a 1970s Seiko that went from my grandfather to my father to me. I’ll pass it to my daughters.

  • Analog tools — Fountain pens, notebooks, vinyl, typewriters, mechanical keyboards. Objects you use, not just keep.

  • Writing — Writing is how I find out what I think.

  • Stoic practice — Seneca, Marcus Aurelius, Epictetus. A morning journal keeps it practical.

  • Moving — Running, cycling, calisthenics, and long walks. I tend to sing my thoughts out loud on those walks.

  • Cities and history — European cities, ancient history, and the stories under the streets.

  • Building things — Small apps, tools, and once a video game. I build the first version to see if an idea works.

  • Vegan cooking — Simple, plant-based food that nobody misses meat in.

  • Learning Italian — Slowly, and out loud.

  • Being a dad — Two daughters. I treat it as a practice, not a role.